Delete your PandaBox account

This page explains how to delete your account in the PandaBox app by Vinisha Jain, and which data is deleted.

Option 1: in the app

Open PandaBox and go to Profile.
In the Account section, tap Delete account.
Confirm. Your account and data are deleted, and you are signed out.

Option 2: without the app

Send an email to jain.vinisha1@gmail.com from the Google email address you sign in to PandaBox with.
Use the subject "Delete my PandaBox account". You don't need to write anything else.
We reply to confirm and delete your account within 7 days.

Parents can also ask us to delete their child's account this way. Please write from the child's sign-in email, or tell us that email address.

What is deleted

Your account: name, email address, profile picture link and Google account ID.
Your progress backup: your choices in the app, finished chapters, bookmarks, quiz scores, study and focus time, streaks and badges.
Your Ask Gyan Panda records: your daily doubt counts and any answers you reported.

Progress saved on your phone is removed when you uninstall the app or clear its data.

What is kept

Nothing that identifies you, once deletion is complete (within 30 days at most, including our providers' short-term backups).
If you had a subscription, Google Play keeps its own payment records under its policies. Deleting your account does not cancel a subscription. Cancel it first in the Google Play app: Profile → Payments & subscriptions → Subscriptions.

Delete only some data

To delete just your progress or your reported answers but keep your account, email jain.vinisha1@gmail.com from your sign-in email and tell us what to delete.